18 years of research experience.
Our founder brings 18 years of market research experience gained in earlier research agency roles to Hawqala.
That perspective begins with the business question: examine the assumptions, choose useful evidence and make the implications clear.
From a startup’s first product to an established company’s next market, the aim is a focused brief and findings your team can use.
Better questions. A clearer direction.
Before investing in stock, distribution, marketing or development, understand which assumptions carry the most weight. Shape the research around the decision in front of you.
Is there room for our product?
Assess the category, existing alternatives and the needs your offer could address.
Who should we focus on first?
Explore the consumers, business buyers or usage occasions most relevant to your product.
What would make people choose us?
Examine the role of benefits, brand, price, packaging and purchase experience.
How could we reach the market?
Consider channels and partner characteristics that fit your category and commercial model.
What should we change before committing?
Identify assumptions to test and choices to refine before the next investment decision.
One question can be enough.
Bring your product and the choice you are facing. We can work towards a focused brief together.

Understand the market. Refine your next move.
A brief may focus on a single question or connect several. The scope, methods and deliverables are agreed around your business and the evidence required.
Market opportunity & feasibility
Assess the category, demand signals and commercial assumptions behind your next move.
Customer & buyer understanding
Explore who chooses, influences or uses your product, and what matters to them.
Competitor & category research
Understand the alternatives shaping expectations, pricing and positioning.
Product, concept & packaging
Frame the questions that can help you refine an idea, an offer or its presentation.
Pricing & perceived value
Examine price in the context of customer value and the alternatives available.
Channels & market access
Compare routes to buyers and the partner characteristics each route requires
Brand & communication
Explore how your proposition is understood and which messages deserve refinement
Customer experience & growth
Investigate the moments that influence conversion, satisfaction and repeat business
The right depth for the decision ahead.
A new product with limited information needs a different starting point from an established portfolio with a regional expansion plan.
Startups & emerging brands
Focus limited resources on the questions that matter most. Establish the initial market picture, examine assumptions and identify the next useful step in validation.
Established & growing brands
Examine how a proven product could translate to the UAE, or where an existing presence could grow through new audiences, channels or positioning.
Multinational & regional teams
Connect the brief to your internal decision process, market definitions and reporting needs so the evidence supports discussion across your organisation.
Define whose decisions matter. A consumer brief might distinguish resident households from visitors. A B2B brief might examine who specifies a product, who approves suppliers and what procurement teams need to evaluate an offer. The audience and research approach follow the question.
Let the question guide the method.
Some questions begin with existing evidence. Others call for exploration or structured measurement with a defined audience. The approach should serve the decision.
Secondary research
Bring together relevant market information, published sources and suitable business data to establish what is known and where gaps remain.
Qualitative research
Explore motivations, language and context through conversations or observation when these form part of an agreed study.
Quantitative research
Examine patterns and comparisons through structured information, with the audience, sample and measures clearly defined.
Primary research, participant recruitment and specialist techniques are included only when explicitly scoped.
Understand the research methods
From a business question to a practical next step.
Agree the boundaries before the work begins, then keep the evidence connected to the decision your team needs to make.
Define the decision
Share your product, objectives and the choices your team needs to make. Build on what you already know.
Agree the approach
Set out the questions, methods, outputs, responsibilities, timing and fees in a clear proposal.
Assess the evidence
Investigate the agreed questions, with sources, definitions and limitations considered alongside findings.
Decide the next step
Connect the findings to practical choices, with clear reasoning and the remaining uncertainties visible.
Findings your team can work with.
The proposal defines the outputs, format and level of detail. Depending on scope, your team could receive a focused assessment, a comparison, a scenario analysis or a findings presentation.
Useful research also explains what the evidence can support, which assumptions matter and where further validation may help.
Market & opportunity assessment
A structured view of the category and implications, with estimates defined and assumptions visible.
Competitor & offer comparison
A useful comparison of alternatives, price context, product characteristics or channel presence.
Customer or buyer findings
Needs, decision factors and differences between audiences, grounded in the agreed study.
Route or scenario assessment
A comparison of options and the variables that could change a commercial conclusion.
Findings & recommendations
What was learned, what it means for the original decision and where further work could help.
Before we begin.
A few useful starting points for shaping your research brief.
Do we need a complete research brief?
No. Start with the product and the decision you are considering. Existing reports, customer feedback or sales information can help establish what is already known and what needs attention.
Is this relevant if we already sell in the UAE?
Yes. The brief can focus on expansion, a new segment, a different channel, a refreshed proposition or questions about current performance.
Can the project focus on one category or business question?
Yes. A clear, bounded question can be a useful starting point. The scope should reflect what you need to decide and the depth of evidence required.
Will the project include surveys or interviews?
Only if they form part of the agreed approach. Methods, audience access, recruitment and other practical requirements are discussed in the proposal.
How are cost and timing determined?
They depend on the research questions, methods, audience, scope and deliverables. We outline these in a proposal following the initial discussion.
Can our existing data be included?
It can help shape the brief and, where suitable and agreed, contribute to the analysis. We discuss its relevance, definitions and any access requirements before use.
Discuss Your Research Brief
Tell us about your product, your target customers and the decision you need to make. We’ll help you define a useful starting point for research.
You do not need a finished brief to begin. A clear question is enough to start the conversation.
Chat on WhatsApp · Email hello@hawqala.com
KEEP YOUR MARKET KNOWLEDGE CURRENT
If your team needs continuing insight after an initial project, Hawqala PULSE offers ongoing market intelligence. Explore it when you are ready to discuss regular monitoring and reporting.

